+370 616 42323
sales@maudis.eu

Privacy policy

UAB “Maudis” is committed to complying with applicable data protection legislation and respecting the privacy of its customers and visitors to its website. For this Privacy Notice, the term “person” refers to all natural persons whose personal data are included in the customer register of Maudis. In this Privacy Notice, we want to be open and transparent about how we collect and process personal data and what rights you have about your data. This Privacy Notice applies to Harvia’s website and online shop, and by using our services we assume that you consent to the processing of your data by the terms of this statement.

Your data will be processed by the EU General Data Protection Regulation (2016/679, GDPR), the Finnish Data Protection Act (1050/2018), and the Lithuanian Law on the Legal Protection of Personal Data (latest version effective from 2025-01-01. The law was promulgated: 1996, No. 63-1479, Registration Code 0961010ISTA00I-1374).

It is of paramount importance to us that you can rely on the secure processing of your data. We encourage you to read this Privacy Notice and contact us if you have any questions.

  1. CONTROLLER
  • Controller: Maudis
  • Place of residence: Lithuania, Šiauliai
  • Address: J. Basanavičius str. 168
  • Business ID: 304442218
  • Contact details: info@maudis.eu
  1. LEGAL BASIS AND THE PURPOSES OF PROCESSING OF PERSONAL DATA

The processing of personal data is based on one or more of the following legal bases:

  •  The contract concluded between us
  •  Legislation binding the company
  •  Consent given by the data subject.
    Examples of data processing based on consent are notably the following:
  • Cookies
  • Newsletter and marketing
  • Legitimate interests pursued by the controller

In situations where the processing is based on a legitimate interest, we have performed a balance test and assessed that the interests or fundamental rights and freedoms of a person requiring the protection of personal data do not override the legitimate interests of our organization.

Personal data are processed for the following purposes: processing, delivery, and archiving of e-commerce orders; managing and maintaining customer relationships; gaining customer loyalty; improving the customer experience; providing better customer service; providing more personalized targeted content and marketing; delivering a newsletter; administering campaigns and competitions; enforcing marketing prohibitions under legislation; prevention of abuse; development of third-party services; analytics and statistical purposes; improvement of Harvia’s operations and services; profiling and automated decision-making (we collect information about your interests and, based on the information provided, we may suggest other products you may be interested in).

  1. THE PERSONAL DATA PROCESSED

We process the following directly necessary personal data:

Basic data, such as

  • Name
  • E-mail address
  • Phone number
  • Postal address

Data related to website visits, such as

  • IP address and cookies
  • Website actions, such as submitted forms (name, email address), visit times, and web page usage

Other data, such as

  • Person’s direct marketing permissions and prohibitions
  • Information on orders processed (online shop)
  • Information on contact with customer service

Maudis collects your data to ensure smooth payment processing (e.g., issuing invoices based on your submitted orders).

  1. REGULAR DATA SOURCES

Personal data can be collected in various ways; however, as a general rule, we collect personal data directly from the individual or company with which the customer has a contract. Personal data is obtained from the data subject during digital interactions, website visits, or other interactions with the data subject.

  1. DATA STORAGE PERIOD

We will retain personal data by applicable law only for as long as retention is necessary for the purposes for which the personal data are processed. Personal data will be deleted when its retention is no longer necessary due to legal obligations or for the exercise of the rights or obligations of either party.

For some data, the law imposes obligations to retain the data for longer periods, including for the following purposes:

  • The Accounting Act prescribes longer retention periods for data, whether or not the  data contains personal data
  • Fulfilling responsibilities regarding consumer trade
  • Log data from systems are collected and stored as required by law to provide a lawful and secure online shopping experience for our customers
  • Taking adequate backups of store databases and systems to safeguard data, correct errors, and ensure security and continuity

You can unsubscribe from our email marketing list yourself via the unsubscribe link in every marketing email we send you.

Consent to cookies is automatically retained in the browser for 12 months, at which time the website visitor will be asked again, unless the website visitor clears or deletes cookies from their browser, or we change our cookie policy. In these cases, we require the website visitor to update their consent status to reflect our current cookie policy. In this case, the website visitor’s consent status will only be restored for necessary cookies before they have accepted/rejected cookies.

  1. TRANSFERS AND DISCLOSURE OF PERSONAL DATA

We may disclose personal data within Maudis. Another company or foundation within Maudis may also process your data on our behalf. Such processing is based on our legitimate interest in transferring personal data for administrative purposes within the Maudis, such as for reporting purposes and to carry out our activities efficiently.

We may disclose some necessary information to those third parties we use as service providers or subcontractors. We use trusted contractors with whom our contracts take into account the requirements of the GDPR and other legislation. We also use customer data with third parties for analytics and personalization purposes.

We may disclose your data to public authorities where we are required by law to do so, for example, to prevent or investigate fraud or other illegal activity. We may also disclose your personal data to other parties on the order of a competent court. In addition, we may disclose your data in connection with a potential sale of a business or other business reorganization to a purchaser of a business or other relevant party in connection with the reorganization.

We will transfer data to the following third parties:

  • analytical and statistical partners
  • e-mail marketing partners, where the customer has opted-in to receive a newsletter
  • transportation companies
  • other relevant service providers or subcontractors 

Maudis ensures a high level of data security and protection when transferring and processing data by the GDPR. Third parties and their subcontractors may also transfer personal data outside the EU or the European Economic Area. In these situations, applicable legislation and its requirements, such as standard contractual clauses (SCCs) adopted by the European Commission, will be respected. Maudis itself does not process personal data processed in accordance with this notice outside the EU or the European Economic Area.

  1. PROTECTION OF PERSONAL DATA

The confidentiality of personal data is important to us. We have implemented appropriate technical and organizational measures to protect personal data against accidental or unlawful loss, disclosure, misuse, alteration, destruction, or unauthorized access. We use the following safeguards to ensure the security of personal data:

  • Access to personal data is restricted with access rights only to those predefined persons who need the data for the performance of their duties.
  • The information systems and devices used for processing personal data are adequately protected technically, including access control with personal user IDs and passwords, firewalls, and other technical methods.
  • The personnel have received comprehensive training and instructions related to the appropriate processing of personal data. Everyone who processes personal data has a duty of confidentiality regarding all personal data.
  • Any physical or paper material is stored in locked premises.
  • Material containing personal data is deleted securely.
  • If, despite all the security measures, a personal data breach including negative effects on the data subjects’ privacy takes place, we will notify the authorities as well as the data subjects concerned by the applicable legislation.
  1. RIGHTS OF THE DATA SUBJECT

The data subjects have the right to inspect their data and receive a copy of that data. They have the right to demand the rectification of inaccurate personal data concerning them; the rectification request must include detailed information facilitating us to make the necessary corrections. They also have the right to request the erasure of their personal data from the data files providing that the data are no longer needed for any purpose or that there are no legal obligations in effect concerning us regarding the processing or storing of that data. When our processing of personal data is based on consent, the data subjects have the right to withdraw that consent at any time. The data subjects may also have the right to receive the personal data they have provided to us and transfer that data to another controller. In accordance with applicable law, there are some cases when the data subjects have the right to object to / restrict the processing of their personal data, too.

Any questions or remarks related to personal data processing or exercising the abovementioned rights can be emailed to the contact address shown in Chapter 1.

Furthermore, the data subjects have the right to complain about the processing of their data with the national supervisory authority, in Lithuania that is the office of the State Data Protection Inspectorate whose contact details can be found at https://vdai.lrv.lt/en/

  1. COOKIES

Our website uses cookies and tags to ensure that the website functions optimally and that all content is displayed properly. A cookie is a text file that is sent from Maudis web server and stored on your web browser or device. We also use cookies to collect comprehensive analytical information about your use of our services and products, to store functionality, and to direct relevant news and offers to you.

You have the option to change your web browser settings regarding the use and coverage of cookies. An example of this type of change is to block all cookies or delete cookies when you close your browser. However, remember that if cookies are not accepted, some of the functions of the website may be impaired and some of the content of the website may not be displayed properly.

  1. UPDATES TO THIS PRIVACY NOTICE

We are constantly following the updates on data protection legislation and aspire to continuously develop our business. Thus, we reserve the right to modify or update this privacy notice whenever necessary.

This privacy notice has been drafted on 6 January 2025.

Cookie Policy

This Cookie Policy explains how  UAB Maudis uses cookies and similar tracking technologies on our website www.maudis.eu (“the Website”). This policy is intended to help you understand what cookies are, how we use them, and your choices regarding their use.

  1. What Are Cookies?

Cookies are small text files placed on your device (computer, smartphone, or tablet) by websites you visit. Cookies serve various purposes, such as enabling the website to function properly, remembering your preferences, and analyzing your website use to improve your experience.

  1. Types of Cookies We Use

We use the following types of cookies on our Website:

2.1. Strictly Necessary Cookies. These cookies are essential for the proper functioning of the Website. Without these cookies, some parts of the site may not work as intended. Examples: session management for logged-in users (e.g., B2B partners); and security purposes (e.g., form submission protection).

2.2. Functional Cookies. These cookies allow the Website to remember your choices (e.g., language preferences) to provide a more personalized experience.

2.3. Analytics and Performance Cookies. We use these cookies to understand how visitors interact with the Website by collecting and reporting information anonymously. This helps us improve the Website’s functionality and user experience.
Examples: tools like Google Analytics.

2.4. Advertising and Targeting Cookies. Third-party partners may set these cookies through our site to deliver relevant advertisements or track ad campaign performance.

2.5. Social Media Cookies. Our Website includes integrations with social media platforms like Facebook, Instagram, YouTube, and WhatsApp. These platforms may set cookies to track your interactions with embedded content or links.

2.6. Detailed Cookie Information

The following table provides detailed information about the cookies used on our Website, including their names, purposes, types, and expiration periods:

Cookie Name Purpose Type Domain First/Third Party Expiration
_ga Tracks unique users for analytics purposes. Analytics google.com Third-Party 2 years
_gid Tracks user behavior on the website for analytics purposes. Analytics google.com Third-Party 24 hours
_gat Throttles request rate to improve performance. Analytics google.com Third-Party 1 minute
PHPSESSID Manages user session. Necessary maudis.eu Third-Party Session
csrftoken Protects against cross-site request forgery attacks. Necessary maudis.eu Third-Party Session
newsletter_popup Tracks if the newsletter popup has been shown to the user. Functional maudis.eu Third-Party 1 month
omnisend_session Tracks user behavior for personalized marketing purposes. Marketing omnisend.com Third-Party 30 days
fbp Tracks Facebook pixel behavior for targeted advertising. Marketing facebook.com Third-Party 90 days
ig_did Used by Instagram for session tracking and functionality. Functional instagram.com Third-Party Session
VISITOR_INFO1_LIVE Tracks YouTube video engagement and preferences. Functional youtube.com Third-Party 6 months
YSC Tracks YouTube video views for analytics purposes. Analytics youtube.com Third Party Session
wa_session Manages user interactions with embedded WhatsApp chat widgets. Functional whatsapp.com Third-Party Session
li_sugr Tracks LinkedIn user behavior for analytics and advertising purposes. Marketing linkedin.com Third-Party 3 months
bcookie Ensures secure browsing on LinkedIn integrations. Necessary linkedin.com Third-Party 2 years
bscookie Tracks LinkedIn login status and improves user experience. Functional linkedin.com Third-Party 2 years
lidc Tracks routing information for LinkedIn features. Functional linkedin.com Third-Party 1 day
lang Remembers the user’s language preferences on LinkedIn widgets. Functional linkedin.com Third-Party Session
  1. Third-Party Cookies

We work with third-party service providers, such as [ Omnisend, Google Analytics and., etc.), who may use cookies to perform their services. Please refer to their privacy policies for more information:

Dynamic Updates. The list of cookies used on our Website is dynamically updated to reflect actual usage. You can view the latest list of cookies, including their purposes and retention periods, via the Cookiebot tool.

  1. Managing Cookies

You have the right to manage your cookie preferences. Here’s how:

  • Cookie Consent Tool. We use the Cookiebot tool on our Website to manage your cookie preferences. This tool allows you to:
    • Accept all cookies to ensure the best possible experience on our Website.
    • Reject non-essential cookies while only enabling strictly necessary cookies for the Website to function properly.
    • Customize your cookie preferences by selecting which types of cookies (e.g., functional, analytics, or advertising) you allow us to use. 
    • You can access the Cookiebot settings at any time by clicking on the “Cookie Settings” link located at the bottom of the page.
  • Accept all cookies to ensure the best possible experience on our Website.
  • Reject non-essential cookies while only enabling strictly necessary cookies for the Website to function properly.
  • Customize your cookie preferences by selecting which types of cookies (e.g., functional, analytics, or advertising) you allow us to use.

You can access the Cookiebot settings at any time by clicking on the ‘Cookie Settings’ link located at the bottom of the page.“

  • Browser Settings: most web browsers allow you to control cookies through their settings. You can remove or block cookies at any time.  Instructions for Chrome, Firefox, Safari.
  • Do Not Track Signals: some browsers offer a “Do Not Track” (DNT) option. Our Website respects such signals where supported.
  1. Data Protection and Privacy

Cookies may collect data that constitutes personal information, such as your IP address or user preferences. For details about how we handle personal data, please refer to our Privacy Policy (url)

  1. Cookie Retention Periods

Cookies are retained for varying periods depending on their purpose:

  • Session Cookies: deleted when you close your browser.
  • Persistent Cookies: remain on your device until manually deleted or until they expire (e.g., up to 12 months).
  1. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Updates will be posted on this page, and the “Effective Date” will be revised accordingly.

  1. Contact Us

If you have any questions about this Cookie Policy, please contact us: info@maudis.eu

 

We use cookies. Some cookies are essential for this site to function and cannot be turned off. Others are set to help us understand how our service performs and is used, and to support our marketing efforts. Privacy Policy